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Weekend Reservations and Customer Service Agent

*About NYC Limo VIP:*

NYC Limo VIP, a leading luxury transportation provider, ensures each ride is a VIP experience for our clients. We are expanding our team in Novi Sad, Serbia, and are in search of a motivated Weekend Reservations and Customer Service Agent. This role offers the potential to grow into a full-time position based on performance and business needs.

*Role Overview:*

In this part-time role, you’ll be essential in managing our weekend operations. Your responsibility will include handling reservations, providing exceptional customer service, and ensuring smooth operations during peak times. This position is perfect for individuals seeking flexible weekend work with the possibility of transitioning to a full-time career.

*Responsibilities:*

– Manage reservations, amendments, and cancellations through various channels including phone, email, and online booking platforms during weekends.
– Offer comprehensive information about our services, assisting clients in selecting the best transportation options.
– Resolve customer inquiries and issues promptly and professionally.
– Collaborate with dispatch and drivers to ensure seamless service delivery.
– Maintain accurate customer service records and data entry.


*Requirements:*

– Prior experience in the luxury transportation industry is preferred but not mandatory.
– Exceptional communication skills in English, both verbal and written.
– High level of organizational skills and attention to detail.
– Ability to work weekends with the potential for additional shifts.
– Team player with a positive attitude and strong commitment to customer service excellence.


*We Offer:*

– Competitive compensation.
– A dynamic and supportive work environment.
– Opportunity for career advancement and transition to full-time based on performance.
– Being part of a growing company that values its employees and encourages their professional growth.


*Join Our Team:*

If you’re passionate about customer service and are looking for a role with the flexibility of weekend hours and the potential to grow, we’d love to hear from you. Apply today to become a part of our dedicated team at NYC Limo VIP!

*To Apply:*

Submit your resume and a cover letter explaining why you’re the perfect fit for this role to management@nyclimovip.com

Job Type: Part-time (Weekends Only)
Job Location: Novi Sad Serbia

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